Privacy Policy

1. Who we are

Omniwave Energy ("we", "us", "our") is a solar lead generation service operating as Omniwave Energy LLC, serving residential and commercial customers across Florida. You can reach us at contact@omniwaveenergy.us or at (689) 327-8312.

2. What we collect

When you use our site or fill out a form, we may collect:

• Contact information you provide: name, phone number, ZIP code.
• Optional uploads: a copy of your electric bill, if you choose to upload one to get a precise quote.
• Estimate inputs: monthly bill amount and preferences you enter into our calculator.
• Technical information collected automatically: browser type, IP address, referrer URL, and pages visited.
• Marketing attribution: UTM parameters (utm_source, utm_medium, etc.) from the URL you arrived through.

3. How we use your information

We use the information collected to:

• Provide a solar estimate and follow up about your quote.
• Connect you with a licensed solar partner (currently IGS Solar) to prepare a precise proposal.
• Communicate with you via WhatsApp, SMS, phone call, or email — whichever channel you prefer.
• Improve our website, marketing campaigns, and customer experience.
• Comply with legal obligations.

4. Who we share information with

We share your information only with:

• Our licensed solar installation partners in Florida, for the limited purpose of preparing your proposal and scheduling your installation.
• Service providers who help us operate the site and our CRM (hosting providers, email senders, file storage). These vendors are bound by data protection agreements and may not use your data for other purposes.
• Legal authorities, if required by law or to protect our legal rights.

We do not sell your personal information to third parties for advertising.

5. Cookies and tracking

We use cookies and similar technologies (including Meta Pixel) to understand how visitors find and interact with our site, and to measure the effectiveness of our advertising. You can disable cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data retention

We keep your contact information for as long as needed to follow up about your solar quote and for legitimate business records. You may request deletion at any time (see Section 8).

7. How we protect your information

We use industry-standard security measures including encryption in transit (HTTPS), secure cloud storage (Cloudinary, Railway), and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Your rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise these rights, email us at contact@omniwaveenergy.us.

9. Communications consent

By submitting a form on this site, you consent to be contacted by Omniwave Energy and our solar installation partners about your quote via the channel you select (WhatsApp, SMS, phone, or email). Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message or asking us to remove you from our list.

10. Children's privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

12. Contact us

Questions about this policy? Email contact@omniwaveenergy.us or call (689) 327-8312.